Inputting Payment Information

This article explains how to enter payment information for an order within your ISN.

Matt Wheeler avatar
Written by Matt Wheeler
Updated over a week ago

Go to your inspection grid by selecting Inspections -> Scheduled Inspections. Choose your desired inspection and click on Actions -> Payments.

Click on the appropriate payment type (add Cash, Check, Money Order, etc.), enter the inspection fee collected, enter the check number if applicable and click on add payment. In order to run credit cards through the ISN, you must set this up with your credit card vendor. (to enable it in your ISN select Settings -> Office Settings -> Payment Options)

On the new payment processing page that you can access by clicking on this banner in the previous version of the payment processor page:

The payment options look like this.

After you have added a payment to an inspection the paid icon on your inspection grid will automatically change to a green square with a white checkmark on the inspection grid.
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If you have any questions about this process please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.

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