Integration: InterNACHI Buy-Back Guarantee

This article explains how to integrate your ISN with InterNACHI's Buy-Back Guarantee

Matt Wheeler avatar
Written by Matt Wheeler
Updated over a week ago

The ISN supports direct integration with InterNACHI's Buy-Back Guarantee.

Here is how you turn on the Buy-Back Guarantee system:

First, click Settings and then to Office Settings in your menu.

Click on the InterNACHI Buy Back button in the bottom left of your page.
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Next, enable the Buy Back program and click on the Connect button
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Next, you'll need to login with InterNACHI, this will be your InterNACHI username and password.

The system allows ISN to make the purchase of the Buy-Back system on your behalf. InterNACHI will bill you for the Buy-Back purchase but ISN makes it easy! From here you will agree to Allow ISN to access InterNACHI on your behalf:

Next, select what inspection types you want ISN to send to the Buy Back Program on your behalf:

The ISN system will send the request for the Buy Back after you upload your inspection report for every inspection in the types you selected. Thus, for the Buy Back system to work you must either upload an inspection report or complete the inspection without a report. For more information this see this article on uploading an inspection report. You'll see them selected in the order grid after they are purchased from InterNACHI.

PLEASE NOTE - Inspections are sent to the Buy Back program 24 hours after the inspection has taken place
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If you have any questions about this information please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.

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