ISN has created some new email event triggers for payment and signature needs.
Now you can have emails automatically sent when an inspection is paid OR, reminders the payment still needs to be collected.
The agreement has been signed OR, still requires a signature.
You can EDIT those settings by navigating to Email -- Email Events --> Pencil on the left side of the screen to edit
If you are creating a NEW email event navigate to Email --> Email Events --> + Add New Event