Upgrading to Premium SMS/MMS in the ISN costs $15 per month and gives you access to the following:
- An SMS Number Specific to Your Area Code
- The Agent Acquire Feature
- Real Time Send/Receipt of Text, Image, and Video Messages (up to 5mb)
- SMS Templates
- Customizable Greetings when anyone calls your SMS Number (and Fwding to Office Voice Phone)
- Email Notifications of new message replies (SMS Notifications coming soon!)
- View Logs of messages sent/received per person, or by order.
With a few clicks, you can get a personalized, localized SMS number and start sending out SMS/MMS Messages in no time!
How to Upgrade:
You will first need to navigate to:
Settings -- Office Settings -- My Office Settings -- SMS Options
From the next screen you will be able to choose your Premium SMS/MMS Option:
Next you'll be asked to choose an SMS number and can generate a list to choose from based on your area code of choice:
Once you hit Get and confirm, you're all set and ready to start viewing and sending messages!