We have recently rebuild the ISN Report Delivery page your clients receive when you email out the inspection report.
With any rebuilt feature, we realize there is a necessary period of transition as you get used to the new layout. You'll be able to revert back to the old style of report delivery until September 1, 2020, at which time we will be introducing Report Delivery 2.0 as the standard user experience. For more information on the rebuild, click here.
Downgrading to Report Delivery V1
Navigate to Settings -- Office settings -- interacting with my clients and agents -- Report Delivery Settings
Then, click ‘Change Report Delivery’
On the modal pop up select ‘Downgrade to Previous Version’ and confirm.
You can always come back later and turn the new one on!