ISN - Features

Escrow Features

Enabling the escrow features, and adding the escrow controls to your ISN order form.

Written by Garret Gillespie
Updated over a week ago

Recent Activity Widget

This article discusses how to add the Recent Activity Widget to your dashboard and the privileges required to see recent activity data.

Written by Kiera McNeill
Updated over a week ago

Save Custom Advanced Reports

This article shows you how to save a custom report to re-run in your ISN periodically.

Written by Josh Greenway
Updated over a week ago

Send Payment Request

Have ISN help you collect payment for services

Written by Matt Wheeler
Updated over a week ago

Agency Relationship Manager (ARM) Overview

Find out about the powerful features released in the Agency Relationship Manager

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Written by Sarah
Updated over a week ago

Repair Estimate Report - Tips & Tricks

This article shares some helpful tips and tricks to market the RER successfully!

Written by Josh Greenway
Updated over a week ago

This Client/Agent May Already Exist Notice

This article discusses the order form pop-up feature that appears when you've probably already worked with a Client or Agent.

Written by Kiera McNeill
Updated over a week ago

Repair Estimate Report - Order Status Icons

This article reviews the different status icons shown on the order grid's RER column

Written by Josh Greenway
Updated over a week ago

SMS/MMS How it works with Premium

This article shows you how the SMS retool works with Premium SMS (formerly just a dedicated number)

Written by Emilie Hill
Updated over a week ago

Repair Estimate Report Setup

This article will walk you through the simple setup process, so you can start selling RERs today!

Written by Josh Greenway
Updated over a week ago

Porch Repair Estimate Report Overview

This article gives a general overview of the Porch Repair Estimate Report

Written by Josh Greenway
Updated over a week ago

SMS - How it works with Basic

This article describes how the Basic SMS functionalities of ISN Work.

Written by Emilie Hill
Updated over a week ago

Creating a SMS Template

This article will show how to create a new SMS template in your ISN

Written by Matt Wheeler
Updated over a week ago

Duplicate Inspection Check

The article explains the Duplicate Inspection Check feature of the ISN.

Written by Josh Greenway
Updated over a week ago

Adding "Inspection Time Weather" to your Order Form

This article will show you how to add the weather during your inspection to the order form.

Written by Matt Wheeler
Updated over a week ago

Zip Code Filtering Setup for RED

This article covers how to use the Zip Code system in ISN

Written by Josh Greenway
Updated over a week ago

Client, Agent, Unscheduled Order Grids - Set Filters

This article shows you how to apply filters to the Client and Agent screens

Written by Josh Greenway
Updated over a week ago

New Dashboard

This article covers the features of the new Dashboard in the ISN

Written by Josh Greenway
Updated over a week ago

Using the Time Clock tool

This article will show you how to take advantage of the Time Clock tool

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Written by Sarah
Updated over a week ago

Advantages of the New ISN Invoice System

The new Invoice System offers many advanced features over our legacy system

Written by Josh Greenway
Updated over a week ago

InterNACHI BuyBack System Alerts

This article covers the ISN feature System Alerts

Written by Josh Greenway
Updated over a week ago

Enable the New Invoice System

This article shows you how to enable the new Invoice system in your ISN.

Written by Josh Greenway
Updated over a week ago

Porch Benefits and Customization

Select Porch benefits and customize what inspection types they will be active for.

Written by Josh Greenway
Updated over a week ago

Zero Square Footage Warning when Manually Sending Agreements

This article explains the zero square footage warning.

Written by Josh Greenway
Updated over a week ago

Repair Request List Formerly Known as The Reference Addendum (Video and Illustrations)

This video will show you how to use the Repair Request List (RRL) and outlines the alternative process for auto-generated RRLs.

Written by Matt Wheeler
Updated over a week ago

Porch Offerings with ISN

This article covers the benefits of using Porch with ISN

Written by Josh Greenway
Updated over a week ago

Sample Report Feature

This article covers using the Sample Report Feature of ISN

Written by Josh Greenway
Updated over a week ago

Multiple Phone Numbers for Clients, Agents, and Contacts

This article cover's having multiple phone numbers for ISN contacts

Written by Josh Greenway
Updated over a week ago

Agent's First Inspection Banner

This article covers the Agent's First Inspection Banner feature of ISN.

Written by Josh Greenway
Updated over a week ago

Reviewing Repair Request Lists

This is an article for agents on how to use the Repair Request Lists

Written by Josh Greenway
Updated over a week ago

Radon Setup (Video)

This article has a video on how to setup and use Radon Tracking in your ISN

Written by Josh Greenway
Updated over a week ago

Inspection Type Upgrades - Overview Video

This is a video giving you an overview of the Inspection Type Upgrade Feature.

Written by Josh Greenway
Updated over a week ago

Information History

History for Agents, Agencies, User, Fees, Order/Inspection

Written by Josh Greenway
Updated over a week ago

Contacts Photos

Add photos to your Contacts profiles

Written by Josh Greenway
Updated over a week ago

Task List

An office level To Do List

Written by Josh Greenway
Updated over a week ago

See when an agent last used their RED link.

This article shows you how to see when an agent last used their dashboard for your ISN.

Written by Josh Greenway
Updated over a week ago

Re Inspection Feature

This article covers the Re-Inspect feature in ISN

Written by Josh Greenway
Updated over a week ago

Quality Assurance

This article covers the Quality Assurance feature of ISN

Written by Josh Greenway
Updated over a week ago

QR Code for Report

This article covers the QR Code for Report access feature in ISN

Written by Josh Greenway
Updated over a week ago

Reschedule Email and/or SMS

This shows you how to use the Reschedule Emails/SMS features in ISN

Written by Josh Greenway
Updated over a week ago

SMS Text Message cancelation notices

Written by Josh Greenway
Updated over a week ago

Post Sale Payment Processing

This article shows you how to use the Post Sale Payment feature in ISN

Written by Josh Greenway
Updated over a week ago

Property Photo on Inspection Grid

This article shows you how to set your ISN to show the property photo on the inspection grid.

Written by Josh Greenway
Updated over a week ago

Adding Files to My Files and Folders

This article describes how to add items to your Files and Folders area of your ISN

Written by Josh Greenway
Updated over a week ago

Multiple Inspectors on Inspection Order

The ISN order form allows you to add up to 10 inspectors for one inspection!

Written by Josh Greenway
Updated over a week ago

Locate Inspectors and Save an Inspection While Taking an Order

This article shows you how to find distance between your inspectors and a given order at the proposed date and time of the inspection

Written by Josh Greenway
Updated over a week ago

See When Your Last Google Sync Occurred

This article shows you how to tell when the last time was your ISN sync'd to your google account.

Written by Josh Greenway
Updated over a week ago

Labels and Post Cards

This article covers the Labels and Post Cards feature of ISN

Written by Josh Greenway
Updated over a week ago

How to Log a Call

This article covers how to use the Log a Call feature in your ISN

Written by Josh Greenway
Updated over a week ago

RLSD-Released Column

Written by Josh Greenway
Updated over a week ago

Rich Text Custom Control

Written by Josh Greenway
Updated over a week ago

Ruled Line Order Form Control

This article shows you the specific control type Ruled Line

Written by Josh Greenway
Updated over a week ago

Multiple Public Reports

This article explains how to have multiple public reports in your ISN.

Written by Matt Wheeler
Updated over a week ago

Set an Inspection Order to No Date or Time

This article covers how to set an inspection to have no date or time of inspection.

Written by Josh Greenway
Updated over a week ago

Using the ISN Search

Written by Josh Greenway
Updated over a week ago

Selecting what triggers an Email Event to send automatically.

This article specifically addresses what the current triggers are for sending an email event.

Written by Josh Greenway
Updated this week

Email Event Sending Queue

Written by Josh Greenway
Updated over a week ago

Creating and Adding Email Template Labels

This article explains how to set up and use the Email Template Label feature.

Written by Josh Greenway
Updated over a week ago

Inspection Notes Macros

This article covers the Inspection Notes Macro feature of ISN

Written by Josh Greenway
Updated over a week ago

Using Radon Replacement Values in SMS Events

This article describes how you can use Radon RVs in SMS texts.

Written by Josh Greenway
Updated over a week ago

See if Emails or Reports have been viewed

Can I see if an email or report has been viewed?

Written by Josh Greenway
Updated over a week ago

Email Events and Mass Emails to Contacts

This article covers the feature to send email events and mass emails to contacts

Written by Josh Greenway
Updated over a week ago

Duplicate Inspection Notification Emails

This article shows you how to enable the duplicate notification emails feature of the ISN

Written by Josh Greenway
Updated over a week ago

Resend Mass Email to Specific Recipients

This article shows you how to resend a mass email to a specific recipient.

Written by Josh Greenway
Updated over a week ago

Map Upcoming Inspections

This article shows you how to map your inspections for a given date for your inspectors.

Written by Josh Greenway
Updated over a week ago

Cost Centers

This article covers using Cost Centers in ISN

Written by Josh Greenway
Updated over a week ago

Custom Replacement Values Created in Order Form

This article goes over the custom replacement values associated with each of your order form controls.

Written by Josh Greenway
Updated over a week ago

Agency Actions

This article explains the Agency Actions feature and shows you how to use it.

Written by Josh Greenway
Updated over a week ago

Using the Dashboard and Widgets

This article shows you the ISN Dashboard and Widgets

Written by Josh Greenway
Updated over a week ago

View Order History

See the history of your inspection order

Written by Josh Greenway
Updated over a week ago

Replacement Values

This article explains what a replacement value (RV) is in ISN and lists several of the built-in RVs

Written by Josh Greenway
Updated over a week ago

Real Estate Professional Dashboard (RED)

This article describes the RED feature of ISN

Written by Josh Greenway
Updated over a week ago

Agent Acquire - Mobile Feature

This article covers the new Agent Acquire feature in ISN Mobile

Written by Josh Greenway
Updated over a week ago

Real Estate Dashboard - A step by step tutorial

This article is a step-by-step of the user experience with the RED

Written by Josh Greenway
Updated over a week ago

ISN App On Your Mobile Device

This article goes over the ISN Mobile Feature (App)

Written by Josh Greenway
Updated over a week ago

Create or Edit an Email Template

Step-by-step instructions on creating or editing an email template

Written by Josh Greenway
Updated over a week ago

Using the Templates & Containers Library

How to get the stock email templates and containers provided by ISN

Written by Josh Greenway
Updated over a week ago