All Collections
ISN - Features
ISN - Features
Articles on how to use the extensive feature set of ISN
+3
78 articles in this collection
Written by
Josh Greenway,
Garret Gillespie,
Matt Wheeler
and 3 others
Escrow Features
Enabling the escrow features, and adding the escrow controls to your ISN order form.
Written by
Garret Gillespie
Updated over a week ago
Recent Activity Widget
This article discusses how to add the Recent Activity Widget to your dashboard and the privileges required to see recent activity data.
Written by
Kiera McNeill
Updated over a week ago
Save Custom Advanced Reports
This article shows you how to save a custom report to re-run in your ISN periodically.
Written by
Josh Greenway
Updated over a week ago
Send Payment Request
Have ISN help you collect payment for services
Written by
Matt Wheeler
Updated over a week ago
Agency Relationship Manager (ARM) Overview
Find out about the powerful features released in the Agency Relationship Manager
I
Written by
ISN Team
Updated over a week ago
Repair Estimate Report - Tips & Tricks
This article shares some helpful tips and tricks to market the RER successfully!
Written by
Josh Greenway
Updated over a week ago
This Client/Agent May Already Exist Notice
This article discusses the order form pop-up feature that appears when you've probably already worked with a Client or Agent.
Written by
Kiera McNeill
Updated over a week ago
Repair Estimate Report - Order Status Icons
This article reviews the different status icons shown on the order grid's RER column
Written by
Josh Greenway
Updated over a week ago
SMS/MMS How it works with Premium
This article shows you how the SMS retool works with Premium SMS (formerly just a dedicated number)
Written by
Emilie Hill
Updated over a week ago
Repair Estimate Report Setup
This article will walk you through the simple setup process, so you can start selling RERs today!
Written by
Josh Greenway
Updated over a week ago
Porch Repair Estimate Report Overview
This article gives a general overview of the Porch Repair Estimate Report
Written by
Josh Greenway
Updated over a week ago
SMS - How it works with Basic
This article describes how the Basic SMS functionalities of ISN Work.
Written by
Emilie Hill
Updated over a week ago
Creating a SMS Template
This article will show how to create a new SMS template in your ISN
Written by
Matt Wheeler
Updated over a week ago
Duplicate Inspection Check
The article explains the Duplicate Inspection Check feature of the ISN.
Written by
Josh Greenway
Updated over a week ago
Adding "Inspection Time Weather" to your Order Form
This article will show you how to add the weather during your inspection to the order form.
Written by
Matt Wheeler
Updated over a week ago
Zip Code Filtering Setup for RED
This article covers how to use the Zip Code system in ISN
Written by
Josh Greenway
Updated over a week ago
Client, Agent, Unscheduled Order Grids - Set Filters
This article shows you how to apply filters to the Client and Agent screens
Written by
Josh Greenway
Updated over a week ago
New Dashboard
This article covers the features of the new Dashboard in the ISN
Written by
Josh Greenway
Updated over a week ago
Using the Time Clock tool
This article will show you how to take advantage of the Time Clock tool
I
Written by
ISN Team
Updated over a week ago
Advantages of the New ISN Invoice System
The new Invoice System offers many advanced features over our legacy system
Written by
Josh Greenway
Updated over a week ago
InterNACHI BuyBack System Alerts
This article covers the ISN feature System Alerts
Written by
Josh Greenway
Updated over a week ago
Enable the New Invoice System
This article shows you how to enable the new Invoice system in your ISN.
Written by
Josh Greenway
Updated over a week ago
Porch Benefits and Customization
Select Porch benefits and customize what inspection types they will be active for.
Written by
Josh Greenway
Updated over a week ago
Zero Square Footage Warning when Manually Sending Agreements
This article explains the zero square footage warning.
Written by
Josh Greenway
Updated over a week ago
Repair Request List Formerly Known as The Reference Addendum (Video and Illustrations)
This video will show you how to use the Repair Request List (RRL) and outlines the alternative process for auto-generated RRLs.
Written by
Matt Wheeler
Updated over a week ago
Porch Offerings with ISN
This article covers the benefits of using Porch with ISN
Written by
Josh Greenway
Updated over a week ago
Sample Report Feature
This article covers using the Sample Report Feature of ISN
Written by
Josh Greenway
Updated over a week ago
Multiple Phone Numbers for Clients, Agents, and Contacts
This article cover's having multiple phone numbers for ISN contacts
Written by
Josh Greenway
Updated over a week ago
Agent's First Inspection Banner
This article covers the Agent's First Inspection Banner feature of ISN.
Written by
Josh Greenway
Updated over a week ago
Reviewing Repair Request Lists
This is an article for agents on how to use the Repair Request Lists
Written by
Josh Greenway
Updated over a week ago
Radon Setup (Video)
This article has a video on how to setup and use Radon Tracking in your ISN
Written by
Josh Greenway
Updated over a week ago
Inspection Type Upgrades - Overview Video
This is a video giving you an overview of the Inspection Type Upgrade Feature.
Written by
Josh Greenway
Updated over a week ago
Information History
History for Agents, Agencies, User, Fees, Order/Inspection
Written by
Josh Greenway
Updated over a week ago
Contacts Photos
Add photos to your Contacts profiles
Written by
Josh Greenway
Updated over a week ago
Task List
An office level To Do List
Written by
Josh Greenway
Updated over a week ago
See when an agent last used their RED link.
This article shows you how to see when an agent last used their dashboard for your ISN.
Written by
Josh Greenway
Updated over a week ago
Re Inspection Feature
This article covers the Re-Inspect feature in ISN
Written by
Josh Greenway
Updated over a week ago
Quality Assurance
This article covers the Quality Assurance feature of ISN
Written by
Josh Greenway
Updated over a week ago
QR Code for Report
This article covers the QR Code for Report access feature in ISN
Written by
Josh Greenway
Updated over a week ago
Reschedule Email and/or SMS
This shows you how to use the Reschedule Emails/SMS features in ISN
Written by
Josh Greenway
Updated over a week ago
SMS Text Message cancelation notices
Written by
Josh Greenway
Updated over a week ago
Post Sale Payment Processing
This article shows you how to use the Post Sale Payment feature in ISN
Written by
Josh Greenway
Updated over a week ago
Property Photo on Inspection Grid
This article shows you how to set your ISN to show the property photo on the inspection grid.
Written by
Josh Greenway
Updated over a week ago
Adding Files to My Files and Folders
This article describes how to add items to your Files and Folders area of your ISN
Written by
Josh Greenway
Updated over a week ago
Multiple Inspectors on Inspection Order
The ISN order form allows you to add up to 10 inspectors for one inspection!
Written by
Josh Greenway
Updated over a week ago
Locate Inspectors and Save an Inspection While Taking an Order
This article shows you how to find distance between your inspectors and a given order at the proposed date and time of the inspection
Written by
Josh Greenway
Updated over a week ago
See When Your Last Google Sync Occurred
This article shows you how to tell when the last time was your ISN sync'd to your google account.
Written by
Josh Greenway
Updated over a week ago
Labels and Post Cards
This article covers the Labels and Post Cards feature of ISN
Written by
Josh Greenway
Updated over a week ago
How to Log a Call
This article covers how to use the Log a Call feature in your ISN
Written by
Josh Greenway
Updated over a week ago
RLSD-Released Column
Written by
Josh Greenway
Updated over a week ago
Rich Text Custom Control
Written by
Josh Greenway
Updated over a week ago
Ruled Line Order Form Control
This article shows you the specific control type Ruled Line
Written by
Josh Greenway
Updated over a week ago
Multiple Public Reports
This article explains how to have multiple public reports in your ISN.
Written by
Matt Wheeler
Updated over a week ago
Set an Inspection Order to No Date or Time
This article covers how to set an inspection to have no date or time of inspection.
Written by
Josh Greenway
Updated over a week ago
Using the ISN Search
Written by
Josh Greenway
Updated over a week ago
Selecting what triggers an Email Event to send automatically.
This article specifically addresses what the current triggers are for sending an email event.
Written by
Josh Greenway
Updated over a week ago
Email Event Triggers for Signature and Payment Status
Written by
Josh Greenway
Updated over a week ago
Email Event Sending Queue
Written by
Josh Greenway
Updated over a week ago
Creating and Adding Email Template Labels
This article explains how to set up and use the Email Template Label feature.
Written by
Josh Greenway
Updated over a week ago
Inspection Notes Macros
This article covers the Inspection Notes Macro feature of ISN
Written by
Josh Greenway
Updated over a week ago
Using Radon Replacement Values in SMS Events
This article describes how you can use Radon RVs in SMS texts.
Written by
Josh Greenway
Updated over a week ago
See if Emails or Reports have been viewed
Can I see if an email or report has been viewed?
Written by
Josh Greenway
Updated over a week ago
Email Events and Mass Emails to Contacts
This article covers the feature to send email events and mass emails to contacts
Written by
Josh Greenway
Updated over a week ago
Duplicate Inspection Notification Emails
This article shows you how to enable the duplicate notification emails feature of the ISN
Written by
Josh Greenway
Updated over a week ago
Resend Mass Email to Specific Recipients
This article shows you how to resend a mass email to a specific recipient.
Written by
Josh Greenway
Updated over a week ago
Map Upcoming Inspections
This article shows you how to map your inspections for a given date for your inspectors.
Written by
Josh Greenway
Updated over a week ago
Cost Centers
This article covers using Cost Centers in ISN
Written by
Josh Greenway
Updated over a week ago
Custom Replacement Values Created in Order Form
This article goes over the custom replacement values associated with each of your order form controls.
Written by
Josh Greenway
Updated over a week ago
Agency Actions
This article explains the Agency Actions feature and shows you how to use it.
Written by
Josh Greenway
Updated over a week ago
Using the Dashboard and Widgets
This article shows you the ISN Dashboard and Widgets
Written by
Josh Greenway
Updated over a week ago
View Order History
See the history of your inspection order
Written by
Josh Greenway
Updated over a week ago
Replacement Values
This article explains what a replacement value (RV) is in ISN and lists several of the built-in RVs
Written by
Josh Greenway
Updated over a week ago
Real Estate Professional Dashboard (RED)
This article describes the RED feature of ISN
Written by
Josh Greenway
Updated over a week ago
Agent Acquire - Mobile Feature
This article covers the new Agent Acquire feature in ISN Mobile
Written by
Josh Greenway
Updated over a week ago
Real Estate Dashboard - A step by step tutorial
This article is a step-by-step of the user experience with the RED
Written by
Josh Greenway
Updated over a week ago
ISN App On Your Mobile Device
This article goes over the ISN Mobile Feature (App)
Written by
Josh Greenway
Updated over a week ago
Email
Create or Edit an Email Template
Step-by-step instructions on creating or editing an email template
Written by
Josh Greenway
Updated over a week ago
Using the Templates & Containers Library
How to get the stock email templates and containers provided by ISN
Written by
Josh Greenway
Updated over a week ago