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ISN - Settings
ISN - Settings
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+6
98 articles in this collection
Written by
Chris Schuld,
Steven Matthiesen,
Josh Greenway
and 6 others
Interacting With My Clients and Agents
Interacting, with my clients and agents, office settings
Written by
Andrew Coultas
Updated over a week ago
Displaying/Hiding Services on the Online Scheduler and/or Order Form
Select where you want your Services to display
Written by
Matt Wheeler
Updated over a week ago
Enable Private Agent Notes
This article will show you how to enable private agent notes within your ISN.
Written by
Matt Wheeler
Updated over a week ago
Sending a SMS message to multiple agents at once
This article will explain how send a SMS message to multiple agents at once.
Written by
Matt Wheeler
Updated over a week ago
Blipp Reviews Integration
Integration and setup with Blipp Reviews
Written by
Steven Matthiesen
Updated over a week ago
How to turn on the Repair Request feature for your agents
This article will explain how to turn on the Repair Request for your agents.
Written by
Matt Wheeler
Updated over a week ago
Accessing Online Scheduler Settings
This article discusses locating the Online Scheduler version 2/3 Settings in Office Settings
Written by
Kiera McNeill
Updated over a week ago
Fee Checkbox Options
The following article will describe the checkbox options available for fees in the Fees settings.
Written by
Josh Greenway
Updated over a week ago
Inspection Type Upgrade Notification
Be Notified when an Inspection Type is Upgraded
Written by
Josh Greenway
Updated over a week ago
Can't see my Unscheduled Orders
This article will explain how to view your unscheduled orders.
Written by
Matt Wheeler
Updated over a week ago
When manually Emailing Report, we want there to be a default to email report to our Office
Written by
Josh Greenway
Updated over a week ago
SMS Messages Responses-Update Response Email Address
This article shows you how to change the email address SMS responses go to.
Written by
Josh Greenway
Updated over a week ago
SMS Options - Premium SMS
SMS Options in Premium SMS
Written by
Emilie Hill
Updated over a week ago
Using Long Dates in your Emails
This article explains how to use long dates in your emails.
Written by
Matt Wheeler
Updated over a week ago
Update Agent Label Name
This article explains how to update the agent label name in your ISN.
Written by
Matt Wheeler
Updated over a week ago
The Daily Sequence Number (DSN/%DSN%)
The article will tell you what the %DSN% replacement value does
I
Written by
ISN Team
Updated over a week ago
Report Emailing Options
This article shows you how to adjust your report emailing options.
Written by
Josh Greenway
Updated over a week ago
Report Link Availability
This article covers how to set the amount of time a report link is available for.
Written by
Josh Greenway
Updated over a week ago
RecallChek Email Notifications
This article shows you how to get email notifications on RC Submissions
Written by
Josh Greenway
Updated over a week ago
Rows Per Page
This article covers how to set Rows Per Page on different sections of your ISN per user login.
Written by
Josh Greenway
Updated over a week ago
Prevent Report Viewing without a Signature and Payment
This shows you how to adjust settings for report viewing regarding signature and payment in your ISN
Written by
Josh Greenway
Updated over a week ago
Point Real Estate Professional Dashboard (RED) to Full Online Scheduler
This article shows you how to replace the RED with the full Online Scheduler
Written by
Josh Greenway
Updated over a week ago
Order Summary on Fees Tab within Order Form
This article covers how to adjust the order summary on the fees tab within your ISN order form.
Written by
Josh Greenway
Updated over a week ago
Order Form Printing Settings
This article covers how to adjust what shows up on the order form print screen.
Written by
Josh Greenway
Updated over a week ago
Order Form Viewing Settings
This article covers how to adjust what shows up on the order form view screen.
Written by
Josh Greenway
Updated over a week ago
Opt Out of Email Events but Can Still Receive Reports
Written by
Josh Greenway
Updated over a week ago
Online Scheduler Zip Code Settings
This article covers how to prevent your online scheduler from booking inspectors for jobs outside of their assigned zip codes.
Written by
Josh Greenway
Updated over a week ago
Zip Code Territories for Inspectors
This article shows you how to add zip codes for your inspectors.
Written by
Josh Greenway
Updated over a week ago
New Email Address for Mass Email
This article describes how to change the email address for your ISN account, specifically for sending mass emails.
Written by
Josh Greenway
Updated over a week ago
Navigate Back to View Order Screen After Report Upload
Written by
Josh Greenway
Updated over a week ago
Set Coloured Ribbons for Your Different ISNs to Tell Them Apart
Written by
Josh Greenway
Updated over a week ago
Inspector Settings
Detailed steps for setting up your new inspectors
Written by
Garret Gillespie
Updated over a week ago
Inspection Grid Column Headings
Edit View Inspection Grid column headings to meet your particular business needs
Written by
Garret Gillespie
Updated over a week ago
Toggle whether or not you see Incomplete Inspections on the ISN Calendar
This article shows you how to turn on or off Incomplete Inspections on your calendar.
Written by
Josh Greenway
Updated over a week ago
ISN Calendar Settings
This article explains how to customize your order information for your ISN Calendar.
Written by
Matt Wheeler
Updated over a week ago
Scheduling Calendar Settings
This article covers the settings for the Scheduling Calendar View
Written by
Josh Greenway
Updated over a week ago
Setting the Date and Time of Business for Your Company
This article covers setting the date/time format and starting time for your company in your ISN
Written by
Josh Greenway
Updated over a week ago
Setting the Calendar Start Day
This article covers setting the ISN calendar to either start on a Sunday or Monday, depending on the needs of your business.
Written by
Josh Greenway
Updated over a week ago
Set how many days out for Real Estate Dashboard Availability
This article lets you limit the number of days in advance an inspection can be ordered via the RED
Written by
Josh Greenway
Updated over a week ago
Set Availability for Real Estate Dashboard and Online Scheduler
This article will walk you through on how to set the availability for the Real Estate Dashboard (RED) and the Online Scheduler
Written by
Josh Greenway
Updated over a week ago
Error Warnings and Messages
This article covers enabling/disabling specific warning messages that will appear when you log in.
Written by
Josh Greenway
Updated over a week ago
Default Inspection Duration
This article covers setting your default inspection duration
Written by
Josh Greenway
Updated over a week ago
Add, Edit, or Remove Cancel Reasons
This article covers how to manage your cancel reasons in your ISN
Written by
Josh Greenway
Updated over a week ago
Edit or Rearrange a Fee
This article covers editing your fees in your ISN
Written by
Josh Greenway
Updated over a week ago
Fees Based on Property Sales Price
This article covers setting up Fees based on Sales Price of the property.
Written by
Josh Greenway
Updated over a week ago
Email Template Options
This article covers how to edit/update what email templates are sent when using various features within your ISN.
Written by
Josh Greenway
Updated over a week ago
Hold a Date/Time Without Assigning to an Inspector
This article explains how to hold a date/time without assigning an inspector within your ISN.
Written by
Matt Wheeler
Updated over a week ago
Updating Company, Event, and User Email Addresses
This article shows you all of the important places in your ISN where you can update sending from email addresses.
Written by
Josh Greenway
Updated over a week ago
Show Incomplete Inspection ORDERS on calendar
Choosing to see incomplete inspection orders on your calendar
Written by
Josh Greenway
Updated over a week ago
Square Footage Pricing Per Inspector
Pricing by square footage for each inspector
Written by
Josh Greenway
Updated over a week ago
Override Who the Email is Coming From for Invoices
This article explains how to edit who the email is coming from when emailing invoices from your ISN.
Written by
Matt Wheeler
Updated over a week ago
Override Who the Email is Coming From for Attachments
This article explains how to override who the email is coming from when emailing attachments in ISN.
Written by
Matt Wheeler
Updated over a week ago
Do Not Display Fees to User
Written by
Josh Greenway
Updated over a week ago
Display Payment Link for Online Scheduler
This article shows you how to turn on the payment link at the end of the online scheduler.
Written by
Josh Greenway
Updated over a week ago
Set ISN Home Screen
This article covers setting the home screen of your ISN to the company dashboard or your list of inspections.
Written by
Josh Greenway
Updated over a week ago
Order Controls in the Mobile View
This article covers hiding or showing controls in the ISN Mobile
Written by
Josh Greenway
Updated over a week ago
Google Calendar Sync Settings
Written by
Matt Wheeler
Updated over a week ago
Filter Inspectors by Zip Code
This article shows you how to toggle the setting for filtering inspectors by zip code.
Written by
Josh Greenway
Updated over a week ago
Changing the times to book an inspection
This article covers how to set the time slots available to book an inspection.
Written by
Josh Greenway
Updated over a week ago
Changing Fonts In Your ISN
This article shows you how to change fonts on your ISN.
Written by
Josh Greenway
Updated over a week ago
Customize Report File Name
This article shows you how to customize the report file name in ISN
Written by
Josh Greenway
Updated over a week ago
Edit Report Number
This article explains how to edit a report number within ISN.
Written by
Matt Wheeler
Updated over a week ago
Edit User Profile
This article explains how to edit a user's profile.
Written by
Matt Wheeler
Updated over a week ago
Customize the Inspection Grid
This article shows you how to customize the inspection grid in your ISN.
Written by
Josh Greenway
Updated over a week ago
Customize Agreement Welcome Message
This article shows you how to customize the Welcome Message that shows up on the agreement signature page in your ISN for your clients.
Written by
Josh Greenway
Updated over a week ago
Credit Card Icons
This article shows you how to display accepted credit cards.
Written by
Josh Greenway
Updated over a week ago
Set Up Inspector Nightly Emails
This article explains how to setup nightly emails to your inspectors about their next day's schedule.
Written by
Matt Wheeler
Updated over a week ago
Company Calendar Access
This article covers managing who has company calendar access.
Written by
Josh Greenway
Updated over a week ago
Calendar Time Slice
See how calendar time slices show on your ISN
Written by
Josh Greenway
Updated over a week ago
Arrange Order of Inspectors
This article shows you how to arrange the order in which your inspectors appear in your ISN
Written by
Josh Greenway
Updated over a week ago
Alternate Email address for Bounced Email Notifications
This article covers how to adjust which email address gets bounced email notifications.
Written by
Josh Greenway
Updated over a week ago
Agent and Agency Display Options
This article covers how to set your Agent and Agency display options in the ISN
Written by
Josh Greenway
Updated over a week ago
Adding Taxes To Inspection Services and Fees
This article shows you how to add taxes in your ISN
Written by
Josh Greenway
Updated over a week ago
Adding Labels and Post Cards Option to the Inspection Grid
This article shows you how to add the label and post cards options to your grid in ISN.
Written by
Josh Greenway
Updated over a week ago
Update Credit Card for ISN Billing
Where do I change my credit card information
Written by
Josh Greenway
Updated over a week ago
Update Office Address in your ISN
This article shows you how to set the office address of your ISN
Written by
Josh Greenway
Updated over a week ago
Invoice Templates and Settings
This article covers the Invoices feature of ISN
Written by
Josh Greenway
Updated over a week ago
Using Zillow Settings
Using Zillow Settings
Written by
Josh Greenway
Updated over a week ago
User Administration - Privileges - What The Selections Mean
This article covers user privileges
Written by
Josh Greenway
Updated over a week ago
Referral Reasons - Set Up and Reports
This article covers setting your referral reasons.
Written by
Josh Greenway
Updated over a week ago
Set When Clients/Agents become Active/Inactive
Here's how to set the timeframe for when clients or agents become inactive or remain active.
Written by
Josh Greenway
Updated over a week ago
Zillow Settings
How to turn Zillow on and off in ISN
Written by
Chris Schuld
Updated over a week ago
Email Settings
SMTP Settings
This article covers adding SMTP Settings in your ISN
Written by
Josh Greenway
Updated over a week ago
SMTP for Gmail
Written by
Josh Greenway
Updated over a week ago
SMTP for Outlook, Hotmail, MSN, or Live
This article covers setting up SMTP for Outlook, Hotmail, MSN, or Live.com email.
Written by
Josh Greenway
Updated over a week ago
SMTP for Cox
This article covers setting up SMTP for Cox
Written by
Josh Greenway
Updated over a week ago
SMTP for Verizon
This article covers setting up SMTP for Verizon
Written by
Josh Greenway
Updated over a week ago
SMTP for iCloud
This article covers setting up SMTP for iCloud
Written by
Josh Greenway
Updated over a week ago
SMTP for SBCGlobal
This article covers setting up SMTP for SBCGlobal
Written by
Josh Greenway
Updated over a week ago
SMTP for Centurylink
This article covers setting up SMTP for Centurylink
Written by
Josh Greenway
Updated over a week ago
SMTP for Comcast
This article covers setting up SMTP for Comcast
Written by
Josh Greenway
Updated over a week ago
SMTP For Yahoo
This article covers setting up SMTP for Yahoo
Written by
Josh Greenway
Updated over a week ago
SMTP for Yahoo PLUS
Written by
Josh Greenway
Updated over a week ago
SMTP for AOL
This article covers setting up SMTP for AOL
Written by
Josh Greenway
Updated over a week ago
SMTP for Hostmonster
This article covers setting up SMTP for HostMonster
Written by
Josh Greenway
Updated over a week ago
Add SMTP for InMotion
This article covers setting up SMTP for InMotion
Written by
Josh Greenway
Updated over a week ago
Add SMTP for Office 365
This article covers setting up SMTP for Office 365
Written by
Josh Greenway
Updated over a week ago
Adding SPF Records for the ISN
This article covers adding a Sender Policy Framework to your domain provider settings to improve email delivery through ISN.
Written by
Josh Greenway
Updated over a week ago