The Inspection Support Network has established a valuable working relationship with Guardian Services for your credit card processing needs! They continue to offer the best pricing and customer support for all of our ISN users!

To get started with Guardian Services in the United States, Click here for their Application and Checklist.

To get started with Guardian Services in Canada, Click here for their Application and Checklist

To maximize your time and to ensure this is a seamless process, please refer to Page 2 of their Application and Checklist. Once you are all set up with Guardian Financial Services and Authorize.net, please navigate to the following within your ISN:

SETTINGS—OFFICE SETTINGS—-PAYMENT OPTIONS (located under the My Office Settings Category)

Please review each setting on this Payment Options page to determine what will work best for your business needs.

On this page, you will click on Guardian Financial Services as your payment processor. This will then open the screen (as shown below) that will require the following fields to be completed:

Current API Login ID

Current Transaction Key

Note, the information for these two fields are provided to you by Authorize.net or Total Merchant Services. Sometimes the "Transaction Key" that is shipped with your authorize.net account is not valid. The way to fix this is to login to your authorize.net account, and generate a new Transaction Key, then paste it into ISN and hit save.

Scroll down and click on Save Settings once completed.

Credit Card Authorizing:

We do NOT recommend that users use Credit Card Authorization, as the prices for inspection can vary when an inspector gets out to the job, etc. And once the card has been authorized, the authorized amount cannot be changed, the card must be charged again. Once all of the above has been set up and tested, please visit the following support tutorial to ensure the Payment Link is inserted into the email template that will be sent to your clients: Click here to Add Payment Link to Email Template

Once all of the above has been set up and tested, please visit the following support tutorial to ensure the Payment Link is inserted into the email template that will be sent to your clients: Click here to Add Payment Link to Email Template

Did this answer your question?