ISN has integrated another report writing software My Report Writer

You will find it in Settings -- Office Settings -- Working With Other Applications

Below is a guide to help you get this set up ..............

Once logged into your ISN you will need to do the following;

GETTING USER CREDENTIALS TO LINK MY REPORT WRITER TO INSPECTION SUPPORT NETWORK Go to Settings and select “My Access Keys”. You will find your current Company Key, Access Key and Secret Access Key. These three fields allow you to connect MyReportWriter with Inspection Support Network.

Log in to MyReportWriter and go to “MY ACCOUNT”. Then Click on “MY ISN ACCOUNT”.

Copy Company Key, Access Key and Secret Access Key from Inspection Support Network and Paste them into MyReportWriter. Then Press “Submit Changes”.

Once you have taken a new order in ISN it creates a "footprint" of the order. Go into the order information to Actions and select Create Footprint in order to link this orrder (Report) to MyReportWriter.

Note: Every order MUST have a Footprint before it will be linked into MyReportWriter. If you do not “Create Footprint”, it will not import into MyReportWriter.

ADDING A FOOTPRINT TO ORDER (REPORT) CREATED BEFORE IN INSPECTION SUPPORT NETWORK

Go the the inspection grid (Inspection -- View Inspections) and click on the icon 

 for the inspection you want to create the footprint for and follow the steps above in the Actionstab to Create Footprint.

GETTING ORDERS (REPORTS) FROM INSPECTION SUPPORT NETWORK TO MYREPORTWRITER Go to “MY REPORTS” and look in the right side bar. Click on “Get ISN Reports”

You will be redirected to another page and a message is going to be displayed with the number of valid orders imported from INSPECTION SUPPORT NETWORK. You can click on “BACK TO MY REPORTS” to see your reports.

Now if you go to “MY REPORTS” page you will see in “Unfinished Reports” the new Reports imported from the ISN Orders. The name of Inspection Support Network reports are given automatically by the following format “ISN ORDER #” and the Order Number given by Inspection Support Network.

You can add more information to your new ISN reports same as the others and once you have finished your ISN report on MyReportWriter you can “Finish Report” your report same as usual.

Once you have finished, your ISN report is going to be displayed under “Finished Reports”. All ISN reports have an extra option called “Attach pdf to ISN” that will upload your MyReportWriter PDF to Inspection Support Network. This feature allows you to attach a pdf file once. In order to send an updated pdf file you need to “Select edit mode” and “finish report” again.

If you want to send your pdf file from MyReportWriter to Inspection Support Network then click on “Attach pdf to ISN”. A message is shown to tell you if your report from MyReportWriter was sent to Inspection Support Network automatically or not.

CHECKING PDF FILES SENT FROM MYREPORTWRITER TO INSPECTION SUPPORT NETWORK

From the inspection grid (inspections -- view inspections) click on the icon 

 or open Actions tab and find Attachments and click on it.

You will see all the information of current Attachments on this Order (Report) and you can click on your pdf file preview and Download it as well

Completed Successful linking between ISN and MyReportWriter

We hope this guide has been helpful in setting up and using the link between ISN and MyReportWriter

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