The ISN allows you to quickly view agent statistics from the order view screen. These agent statistics are available from the view screen, and also the print screen. All you need to do to is enable the setting in your office settings.
Navigate to: Settings -- Office Settings -- What we see on the ISN and select Agent & Agency Options
If you have any questions about this process please let us know! You can reach us by chat, email at firstname.lastname@example.org, or phone at (800) 700-8112.