For more information on the SMS/MMS Feature Retool, click here!
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To enable the SMS History window on the Order View screen, first you'll navigate to Settings -- Office Settings -- What we see on the ISN -- Inspection Viewing Options

In the Ordering area, check the box for Show this Section for the SMS History box.
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This page auto-saves, so once you click that you're all set!
​For more information on the SMS/MMS Feature Retool, click here!