Navigate to Settings -- Office Settings -- Inspection and Fee Settings -- Fees:

When editing or adding a fee, you'll see the fee options:

But, what do they do? The fee checkbox options are as follows:

Primary: There can only be one fee with the primary box checked. If checked, this will base the fee on the square footage calculator.
Never Hide: Always show the name of the fee on all correspondence that lists inspection fees.
Re-order: Option to set up a fee to work as your default re-order fee.
Allow Notes: A box to allow you to type additional notes about a specific inspection fee. Those notes are internal by default but can be shown to the client.
Can Apply Coupons: This allows you to apply coupons to the fee.
Outsourced: Gives you the option to add the fee to an 'outsourced' box that appears below the original fee once a value has been added to it.

ISN will still charge your client for the actual fee but that outsourced fee will not be included in your weekly/monthly/yearly gross totals.

If you have any doubts or questions about this process please let us know!

You can reach us by chat, email at, or phone at (800) 700-8112.

Did this answer your question?