All SMS/Texts are sent from the default area code (702) for the ISN.

Because Clients and Agents are sometimes wary of communication from outside their area code, we offer the ability to purchase your own SMS Number.

You can purchase your own SMS/Text number for only $15.00 per month. This will individualize and localize your messages.

The $15.00 per month will be added onto your ISN invoice and automatically paid along with your monthly inspections.

To purchase your Number, Navigate to Settings -- Office Settings

Click SMS Options

Click Premium

At this stage you will be prompted to search for available SMS Numbers in your Area Code

  1. Click in the Search Bar
  2. Enter the Area Code you desire
  3. Click Search
  4. A list of Numbers in that Area Code will appear
  5. Click Get next to the number you want

That's It!
You now have a personalized SMS number

For more information on the new SMS functionality check out our article on How it Works with Premium

If you have any questions the troubleshooting services of our support team are always at your disposal.
Give us a call at (800)700-8112

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